Tracey Johnson from Norris & Stevens Inc. discusses how she markets her services and CRE experience online. 

How are you using social media to market your services?

I have a website- www.pdxbrokerscommercialinsights.com that I incorporate with all the social media I use: Twitter (PDXComBroker), LinkedIn, Facebook, and my blog which like the website is also titled “PDX Broker’s Commercial Insights“.

How have you marketed your service online? What’s working and what isn’t?

I market myself all over the web and I am constantly trying new websites and advertising platforms. In addition to my website, some parts of the web that I market on more frequently than others are Craigslist, Twitter and Postlets.

I also write as a community blogger for an online news magazine called The Portlander (www.theportlander.com). I find I get a lot of extra traffic to my website every time a new article I have written is posted to The Portlander website.

While some platforms target the audience I am seeking more so than others, all have their differing levels of success. The only things that I feel aren’t working for me are typically the older, non-web based newspaper advertisements.

Any early insights you can share on using the new Real Estate Pro application on LinkedIn?

I feel that it is a great addition to my LinkedIn profile. Not only does it keep my contacts on LinkedIn up to date on my most recent deals and listings, but I can select certain people to send targeted property information to, as well as share trends in the current Portland CRE marketplace.

Why do your customers love you?

From the letters of rec I have received the main reasons I get for why my customers appreciated my work was a) they could reach me at any time and never felt I was ignoring them b) I was never too busy to explain the leasing or sales process to a client, despite how many times I may have already explained the topic to them c) I was very personable, attentive, and upfront with what was needed from them at what time, and what the next step was.