Guide to Effective Space Planning

Posted by: Lin R.

Designing effective office spaces can bring a company a competitive advantage, particularly if those spaces are created based on understanding people' individual work styles. A study called the Steelcase Workways Survey (conducted by Steelcase) revealed six work styles that help categorize how people manage their day.

The six worker types identified in the Steelcase Workways survey™ are:
1) The Concierge
2) The Keeper
3) The Processor
4) The Broker
5) The Player
6) The Specialist

The Concierge has a wide variety of tasks including making sure that the department runs smoothly. They are typically tasked with logistics and have a high degree of interaction with co-workers.

Support Concierge with:
- Space for multiple, thin stacks of info
- Supply large active and archived zones
- Space for informal exchange
- Space for “reminders” and “planners”

The Keeper is responsible for maintaining and accessing key documents and records. Their focus tends to be contextual and is logistics or protocol oriented. Keepers tend to keep information collections hidden and stored vertically.

Support Keepers with:
- Staging areas for dense stacks of files/boxes
- Easily accessible archive storage
- Space for informal exchange
- Labeling and cataloging capabilities

See the 4 other worker types here

Last updated: 10.05.2009 03:23 PM

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